In order to avoid misunderstandings and provide you with a successful holiday, please read the following terms and conditions. Confirmation of the reservation is tantamount to reading, accepting and agreeing to the rules.
1. By making a reservation by e-mail or telephone you agree to put your personal data in our database. Furthermore, we would like to inform you that on 25 May 2018, the provisions of the Regulation of the European Parliament and of the Council (EU) on the protection of personal data, commonly known as RODO, became effective. "Balteus" Apartments makes every effort to protect your personal data. The implementation of the requirements of the Regulation naturally fits into our privacy policy.
2. The apartment is rented for a hotel day, which lasts from 3:00 p.m. to 11:00 a.m. Earlier arrival is possible by prior arrangement with the facility. Failure to leave the apartment without arrangements after 11:00 a.m. will be treated as a prolongation of the night with the imposition of a fee for the next day.
3. The reception is open from 8:00 a.m. to 8:00 p.m. Access to the facility and the apartment is possible after checking in with the magnetic card issued. The fee for losing or damaging the card is 50 PLN.
4. The Guest agrees to use the apartment in accordance with its intended purpose and not to remove any elements of its equipment or decorations from the apartment.
In case of damage to the apartment equipment the guest is obliged to cover all the costs incurred.
The Guest is obliged to inform the Reception about any faults occurring in the apartment immediately.
5. For the sake of fire safety it is forbidden to use heaters or other electric devices in the apartment which are not included in the equipment of the apartment. This does not apply to chargers and power supplies for audio, video and computer devices.
6. Smoking in the apartments is absolutely forbidden. Failure to comply with the ban will be charged 1000 PLN for refreshing the rooms, equipment and washing curtains.
7. Please secure the apartment every time you leave it by locking the windows and front door. The facility is not responsible for material things left in the apartment during the absence of the Guest.
Items left by the Guests after checking out of the facility can be sent back at their expense to the indicated address. Otherwise, after five days from the date of departure, the items will be disposed of.
8. There is a possibility to take a small dog with you. An additional fee is charged for the stay of animals. The owner of the animal should have with him/her a health booklet or passport with a current entry on vaccination against rabies. Please also bring a muzzle and a leash as accessories necessary for walking the dog. The Guest takes full responsibility for any damage caused by the animal and is obliged to compensate for it.
The owner of the animal cleans up the waste.
9. The Guest agrees not to exceed the number of people staying with him/her in the apartment over the number specified in the booking. In case of violation of this rule, the facility has the right to charge a fee for the stay of an undeclared person.
10. Parents or custodians are responsible for child care on the premises.
11. The facility's curfew is from 10 p.m. to 6 a.m. Please obey the rules of good neighbourhood and do not organise social events.
In the case of an exceptionally gross or hooligan violation of the rules, the Guest shall be checked out with immediate effect, accompanied by the Police.
We would like to inform you that we may refuse to accept a person who grossly violated these rules during the previous stay.
12. There are free parking spaces on the premises. Parking is unguarded.
We are not responsible for vehicles left there or property contained therein.
13. We will be pleased if you leave the apartment in the same condition as you found it on arrival.